All orders are processed within 24 hours and sent from our Studio in Chile using Fedex (international purchases) or Starken / Chilexpress (local purchases) with full tracking available. Please note that a signature is required for delivery. We recommend providing a delivery address where someone is available to accept the parcel during business hours from 9am to 5pm, such as a work address. PO Box addresses are not accepted.
Once shipped, a tracking number will be emailed to you with details of your delivery.
INTERNATIONAL TAXES AND DUTIES
Local guidelines apply once your purchase arrives in the country of destination and may be subject to local customs duties and/or local taxes in that country. These taxes and duties are not included in your purchase price. Please check with the local authority to ascertain applicable rates as these charges are borne by you.
|Destination||Time||Method and delivery cost|
|Chile||3 - 5 business days||Starken / Chilexpress $3.500 - $8.000 CLP|
|Rest of the world||6 - 10 business days||Fedex $30 - $48 USD|
If you have any further questions, please contact us at firstname.lastname@example.org