Shipping

Our online store SHOPSISA.COM is functioning normally and our team is following strict hygiene standards when preparing each order. 

Our store in Vitacura is temporarily closed. 

 

SHIPPING

Your order will be processed up to one weekday after you place your order and it will be shipped as soon as possible. We continue to ship worldwide. 

We are currently offering free shipping for orders over $30.000 CLP within Santiago (in 2-3 business days) and we are shipping normally to other regions in Chile and worldwide (7-10 business days).

 

CONTACT

If you have any questions, please don’t hesitate to reach out. Our team is available through e-mail at ventas@shopsisa.com

 

PAYMENT METHODS

We currently accept a range of international credit cards on our website.

If you prefer to pay using PayPal, please place your order selecting this option at checkout and we will provide you with a PayPal link to complete your order. This option is exclusive for our international customers only. 

 

SHIPPING INFORMATION

All orders are processed within 24 hours and sent from our store in Chile using Fedex (international purchases) or Starken / Chilexpress (local purchases) with full tracking available. Please note that a signature is required for delivery. We recommend providing a delivery address where someone is available to receive the parcel during business hours from 9 AM to 5 PM. P.O. Box addresses are not accepted.

Once shipped, a tracking number will be emailed to you with details of your delivery.

 

INTERNATIONAL TAXES AND DUTIES

Local guidelines apply once your purchase arrives in the country of destination and may be subject to local customs duties and/or local taxes in that country. These taxes and duties are not included in your purchase price. Please check with the local authority to ascertain applicable rates as these charges are borne by you.

 

SHIPPING COSTS 

Destination

Time

Delivery cost

Santiago 2 - 3 business days 

Free on orders over
$30.000 CLP

Rest of Chile

7 - 10 business days

From $3.990 CLP

Rest of the world 

7 - 10 business days

Fedex from $15 USD / $12.000 CLP

 

If you have any further questions, please contact us at ventas@shopsisa.com